Shipping Policy

Shipping Policy

We strive to ensure your order reaches you promptly and efficiently. Please carefully read our shipping policy to understand the delivery process and timelines.

Domestic Shipping

  • Processing Time: All orders are delivered within 12-15 business days after your confirmation. Please note that orders are not shipped or delivered on weekends or holidays.
  • Shipping Time: Once processed, orders will be shipped and typically take 12-15 business days to arrive, depending on your location.
  • Shipping Costs: Shipping charges will be calculated and displayed at checkout based on your location and the size of your order.
  • Tracking Information: You will receive a shipment confirmation email with a tracking number once your order has been shipped. You can use this tracking number to follow your order until it reaches you.

International Shipping

  • Order Confirmation: Once your order is placed, our team will contact you to verify the order details and calculate the shipping costs based on the volumetric weight provided by the air carrier.
  • Processing Time: International orders will be processed within 15-20 business days after confirmation.
  • Shipping Time: Delivery times for international orders vary depending on your location and the shipping method selected, typically between 15-20 business days.
  • Customs, Duties, and Taxes: Yazhli is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package. Please allow 24-48 hours for the tracking information to be updated.

Delayed or Lost Shipments

If your shipment is delayed or lost, please contact our support team at yazhlicollection@gmail.com for assistance.

We recommend using a trackable shipping service or purchasing shipping insurance for high-value items as we cannot guarantee that we will receive your returned item.

Shipping Restrictions

Please note that we currently do not ship to P.O. boxes or military addresses (APO/FPO).

Contact Information

If you have any questions or need further information regarding shipping, please reach out to our customer support team at yazhlicollection@gmail.com.